About Vacuum Doctor
Vacuum Doctor has been trading for over 20 years and in that time has developed into the South East's premier vacuum repair and servicing company.
Read some of what our clients have to say.
"Gave really useful phone advice. I'd recommend contacting them with your issues."
Robert
"Provided some very helpful phone advice and returned my query efficiently. Will use again."
Ciara
"Very accommodating and helpful. Second time we have been and great service and friendly."
Keith
"Got a call back following enquiry to repair my Eufy robovac. Helpful advice and friendly manner."
J
"Very good, efficient, honest and helpful."
Stephen
"A really friendly, personable and knowledgeable team at Vacuum Doctor in Aldershot. Fixed our Dyson V11 and it is now working better than ever. Fast turnaround if required. Would definitely recommend."
Andrew
"Had a great experience with Vacuum Doctor. Quick repair, transparent pricing, and when I had an issue the next day, they mailed me the missing screw and tool with no fuss. Brilliant service and follow-up."
Colin
"Honest and helpful. Called about a repair, and after a few questions, I was advised to go through the manufacturer instead of paying unnecessarily. Thank you."
Lee
"Vac Doc was recommended by my neighbour. My Dyson had lost all suction – £59 for a deep clean, service and new filter/seal, done in 30 mins. Highly recommend."
Richard
"Fast, friendly and honest service. Had 3 vacuums needing repair, got an immediate and honest cost estimate, and collected them within the hour. Thank you!"
Sharon
"Really pleased with the quick response and excellent service. They revived my old Dyson and it feels brand new! Good work, Lewis!"
Mithilesh
"Great service with a smile. Dropped off my Dyson, had a coffee, and in an hour it had a new engine and a full clean."
Neil
"Amazing service! Aldershot Vacuum Doctor is a genius and so knowledgeable. He fixed both my good old DC14s, not only fixed but cleaned and serviced them so they work like new! I had forgotten how 'not so noisy' they can be. Reasonable price and super fast service having allowed me to drop them off on a Saturday. I would highly recommend him!"
Lynchford
"Vac Doc was recommended by my neighbour and very glad she did. Super service - my Dyson had lost all suction despite my washing filter thoroughly etc. Deep clean, service and new filter and seal for £59, all done within 30 mins while I went for a ride in the nearby nature park 😊. V10 fully rejuvenated. Highly recommend."
Richard
"Although my Shark vacuum was too old to be resuscitated by the Vacuum Doctor due to unavailability of parts, they gave me invaluable advice and couldn’t have been more helpful. How refreshing to find a company who are more interested in offering honest and constructive advice rather than just taking your money. Impressive."
Ann
"Fast, friendly and honest service. I had 3 vacuums needing repair, and received an immediate and honest assessment of the costs - they were done straight away and I collected them within the hour. Thank you!"
Sharon
"I’ve used The Vacuum Doctor twice now, and both times the service has been absolutely fantastic. He’s knowledgeable, reliable, and gets the job done quickly and efficiently. It’s such a relief to have someone you can trust with repairs. Highly recommend!"
Stephen
"Absolute wizardry - huge thank you. Lewis was so punctual and helpful, and he got both machines working like new. I'm so impressed. Wouldn't hesitate to recommend this service to everyone I know; if you have a machine and it's lost power, the odds are you can repair it for the fraction of the price of a new one. Wish I'd taken better 'before' pics!"
Somaiya
"Would like to say thank you to Lewis and his team for a great experience in helping and fixing my Shark hoover, gave me a great quote, lewis contacted me before commencing any work to let me know what the outcome was and how much it would cost. I couldn’t have had anyone more skilled to help me out, now my hoover is running smoother than what it was originally. The customer service given was exceptional and felt well looked after. Thanks again Vaccume Doctor 🤙🏻"
Curtis
"First class service from Darren who explained options clearly with fair pricing. Did an excellent repair job on our Dyson with a year warranty included. Very focused on quality customer service, which means a lot."
James
"I've used this company twice now to fix my Dyson cordless hoover and they are brilliant. First class service and they can usually fix your vacuum cleaner while you wait. I can't recommend this company enough for hoover servicing and hoover repairs. I wouldn't go anywhere else."
O.J
"Took my Shark to be looked at yesterday. Quick and efficient to diagnose the problem. Unfortunately it wasnt salvageable however was given some great advice on how best to claim for a new part/replacement hoover."
Lauren
"Got recommended this by a friend and would absolutely recommend to anyone else. Dropped off my Dyson which had a fried circuit board and damaged motor. They repaired and cleaned it up so it was looking new. Saved me having to buy new."
Richard
"Really pleased with the quick response and excellent service from Vacuum Doctor, they have revived my old Dyson and it now feels brand new! Good work, Lewis!"
Mithilesh
"Very helpful and honest service. Took two Dysons one serviced and the other not worth saving. Serviced handheld, as good as new. Saved me from wasting money on a blown motor on the other. Super, thank you."
Joss
"I called as our Shark Vacuum cleaner stopped working. Instead of letting me come in and pay for a check, Darren gave me an honest advice over the phone. Following his advice I managed to get the Vacuum Cleaner working again, saving me time and money. Will definitely use if we have issues in the future!"
Christine
"Excellent service. We had our dyson repaired today. Turbed around in under 2 hours. Friendly service and very reasonable. Woild definitely recommend."
Hilary
"Such a brilliant business and lovely to deal with. Fixed my Hetty vacuum cleaner, cleaned it all up and serviced it. Kept me fully updated and did the repair and service in great time. Very friendly and altogether what every business should be like to deal with. Could not ask for more. Thank you guys. You have one very happy customer here. I would highly recommend you to anyone."
Rachel
"Great Service with a smile - called up, gave Vacuum Doctor my sick Dyson, went for a coffee and in an hour the vacuum was ready with new engine and full clean."
Neil Baker
"Absolutely incredible service. Phoned up with an enquiry and he was extremely knowledgeable and understanding of our issue. Cannot recommend enough! Amazing service!"
Rae
"I called as our Vax cordless stopped working. Instead of letting me come in and pay for a check the Vacuum Doctor gave me honest advice over the phone, saving me time and money. Will definitely use if we have issues in the future!"
Daniélle
"Darren was brilliant when I took our Shark vacuum to him. He suggested I scanned the bar code on it & use my warranty to replace the broken part. He didn't try & make me spend my money on the part and his advice was very useful & much appreciated. The customer service department at Shark were excellent & I received the replacement from them within 24 hours"
Debbie
"We had a Miele accessory failure due to wear & tear / ‘plastic fatigue’, but the Vacuum Doctor had a compatible recycled part that we were swiftly able to collect at a sensibly competitive price, which got us going again with minimal inconvenience. Most warmly recommended!"
Ian
"A Great, Honest Tradesman. I contacted Andy after having problems with my Shark Cordless Vacuum Cleaner. Andy called me within an hour of the message being sent. He could have got £50 out of me but instead gave advice on how to resolve the problem myself for free. It’s not often you come across a genuinely honest service nowadays who puts the customers best interests before profit. I’m sure I’ll have problems with a vacuum cleaner again sometime and The Vacuum Doctor will be the first person I call."
Red
"Darren took a look at our handheld Dyson. We hoped it would be just a simple service but it was slightly more complicated. The Vacuum was still in warranty so I sent it back to Dyson but Darren was very helpful, looked at it very promptly and gave some good advice which was much appreciated"
Jemima T
"This was the third call I made to get a quote to repair my Shark vacuum. Darren was the first one to give me impartial free advice and saved me a lot of money. Highly recommended and next time vacuum doctor will be my first call!"
Nazmeen Imambaccus
"I highly recommend the team at Vacuum Doctor! I purchased a Eufy vacuum at an auction, and when it arrived, it was in terrible shape—completely unusable, and unfortunately, I couldn’t return it. I decided to give Vacuum Doctor a try, even though I’d never used their services before. Right from the start, they were quick to respond to my questions, so I sent the vacuum over. Darren reached out, giving me an honest assessment: it was beyond repair. But they didn’t leave it at that. Darren offered a great solution—he had a similar vacuum in stock and could provide it in Part exchange for mine that wasn’t working. I agreed, and the replacement arrived quickly with a six-month warranty. Although the initial vacuum didn’t work out, Vacuum Doctor made sure I ended up with one that’s perfect. Their communication and commitment were fantastic, and I couldn’t be happier with the service!"
James Deponeo
"Darren arrived on time, diagnosed the problem straight away, and had my Dyson working like new within the hour. Fantastic service and great value."
Mark
"Lewis was brilliant – friendly, knowledgeable and honest. He explained everything clearly and didn't try to upsell anything I didn’t need. Highly recommend!"
Fiona
"I thought I’d have to buy a new vacuum, but Darren worked his magic and saved me a fortune. Quick turnaround and professional from start to finish."
Stephen
"Top-notch service from Lewis at Vacuum Doctor. He collected, repaired and returned my cleaner in perfect working order – all within two days. Excellent work!"
Angela
"I would like to thank you for the wonderful service I received from you, quick, efficient and reasonably priced. I will recommend you to all my friends."
Carole
"My Dyson vacuum cleaner recently started playing up and I was dreading the thought of the cost of replacing it. Fortunately for me, I found Vacuum Doctor who were able to identify a simple error on my part which cost me just a small inspection fee. Thank you!"
Clare
"Visited to help fix the head for v7 vacuum. Great advice given. Free of charge on this occasion due to the nature of the repair. Very pleased. Thank you."
Richard
"I had trouble with my Shark vaccum and the team were really helpful and honest about the costs of fixing it vs getting a new vaccum. Thank you!"
Camilla
"Problems withy Shark Upright Hoover. Quick response and very helpful advice. Thank you"
Annette
"Good advice to help solve the issue. Thanks !"
Oli
"Thanks for the repair and great customer service. I appreciate your responsiveness. Highly recommend Vacuum Doctor for Dyson repairs"
Douglas
"I contacted Lewis about a Dyson service and although it turns out we are a long way out of his area he was good enough to take the time to offer me some comprehensive and great advice on how to try to resolve the problem. Very good of him and very much appreciated. He clearly knows his way around a vacuum cleaner and I would recommend his service in the most glowing terms. Extremely grateful! Thanks."
Owen
"What an amazing service. Lewis helped me with my Dyson cordless vacuum problems. He was so helpful. I highly recommend Vacuum Doctor Aldershot. There are so few companies who give a personal and professional service, but this is one of them."
Gill
"Excellent service. Dyson vacuum cleaner taken and returned a few days later. The wiring loom was replaced and the machine was serviced. It now works as though it was new. Thank you."
Carol
"I have just had the motor and filters replaced in my Dyson DC20 Stowaway.
I cannot fault the service I received from Darren. As he had a new motor in stock, I got my machine back within 48 hours. It is like new again. I am over the moon."
Brenda
Brilliant service! Telephoned in the morning. Came round as soon as completed other job. Took the vacuum away to service and deal with problem. Back within the hour. Told me exactly what was wrong and also tips on how to manage in the future. Could not have asked for more!
Peter
"Fantastic service, dropped my Shark hoover off on the Wed and picked it up on the Friday. Really impressed with the efficiency and service of my blocked Shark, would definitely recommend Vacuum Doctor for any problems with your hoovers."
Fiona
"Had old dyson hoover repaired in 24 hour turnaround. Very convenient, working like new again . Reasonably priced. Would use again."
Andrew
"Got my dyson serviced because no suction thought it might be worth it. After getting it back it was like a new machine sod spending loads on a new dyson. They even do electrical repairs aswell!!!"
Lewy
"Darren is frekkin awesome! As he said I get to do hoovering now - hooray!!! (Sad I know). Seriously though he’s the genuine article - no rip off whatsoever and knows his stuff. Definitely would recommend."
Alli
"Excellent job my Dyson came back working better than it did when I bought it. Would definitely recommend."
Carole
"Lewis visited to repair my Dyson. He was honest, professional and polite from initial contact all the way through - honestly, I'm not sure what else you could ask for!"
Ian
"Excellent service. Lewis was very professional and extremely informative and helpful. I would unreservedly recommend him to anyone."
Janet
"They were accommodating, fast and great value. Highly recommend them"
Gavin
"Thanks for excellent and speedy repair of my Dyson DC24. All done in 24 hours and works perfectly now. Good job and I will be pleased to use your service again. "
Roger
"Working Dyson, all serviced. Collected and dropped off. Excellent 5star."
Steve
"I called about a problem that turned out to be something easily fixed by the phone and free advice."
Carlos
"Very quick and easy drop and collect in same day if the parts are in . Run from a garage side of the house but great service"
Pearl
"Very friendly, very helpful I would quite happily use again and recommend. Honest and gave me some really great advise."
Andrew
"Always happy with results very friendly"
Stephen
"Very honest and ethical - highly recommended!!"
Misha
"Highly Recommended - Darren diagnosed and repaired my Dyson V60 in one day"
Natalya
"Love my reconditioned hoover!! It works brilliantly. Exchanged old knackered hoovers, and got money off buying this one, highly recommend the service, it was excellent and better than buying new."
Joanna
"We found the Vacuum Doctor online and decided to try them out as they were pretty local and the voice on the 'phone was helpful and accommodating. My vacuum is a new Henry Pet that has started making noises that we thought needed attention. The Vacuum Doctor investigated, diagnosed and repaired our Henry while I waited. No fuss, no waiting and the price was astonishingly reasonable. Well done Vacuum Doctor. Thank you for such a great service."
Karl
"I was so pleased to find Vacuum Doctor via a friend. Darren was so helpful and efficient. I was delighted to collect my Dyson fully repaired and looking like brand new.. Very happy to recommend.*****"
PCG
"Great friendly prompt service. Replacement battery for Dyson vacuum. All done within the hour of my husband phoning and calling in with item. Would highly recommend."
Lorna
"Great fast service 10/10"
Lee
"Highly recommend. Dyson Doctor came to my work address and honestly, post service on my handheld hoover, it felt like I had a new one. Convenient, friendly, reasonably priced and definitely worthwhile. Have recommended to friends since and they agree! Would strongly suggest you get in touch with these guys :)"
Hayley
"Good experience from first contact to receiving repaired unit. Would use service again."
Alan
"Highly recommended! Darren and Lewis repaired and serviced a Dyson I got that was being given away free for spares, after they did diagnostics I was told it needed a new motor and battery and was given a very reasonable price for this work. Fabulous value for money, no nonsense, honest and friendly. The repair and service costs were excellent value for money and I now have a good as new hoover 🙂"
Jessica